The Data & Customer Experience Manager (Data Team Lead) will be responsible for:

Primary Duties

  • Assisting with the daily editing and delivery administration of construction photography and videography content produced in daily UAS (drone) operations.
  • Assisting with creating and delivering daily compiling of pipeline inspection reports.
  • Assisting with daily creation of methane, OGI, and hyperspectral payload reporting (training available).
  • Assisting with creation, measurement, and delivery of aerial mapping and distribution of those files on cloud storage and services like ESRI ArcGIS Online.
  • Management of the Jr. Data Technician data analytics team and workload.
  • Training Jr. Data Technician new hires on data processing and data workflow.
  • Management of data ingest, workflow, and archival strategies and the recurring training of all data and operations team members to ensure those strategies are being executed in practice (both in the field and during processing).
  • Coordination with the operations team to ensure timely delivery of project deliverables to customers.
  • Implementation and improvement of data workflow and archiving strategies.
  • Communication with customers for inquiries and troubleshooting.
  • Product improvement (in collaboration with the CEO) for current and future service lines.


Primary Requirements:

  • ESRI Experience
  • Google Earth Experience
  • General GIS Project Experience
  • GIS Database Management Experience
  • Adobe Lightroom Proficiency
  • Adobe Premiere Proficiency
  • Adobe Photoshop Proficiency
  • Adobe Acrobat Proficiency
  • Dropbox Proficiency
  • Microsoft Office (Outlook, Word, Excel)
  • Windows and Mac OS Proficiency

Secondary Traits (not required but highly desired)

  • Ground Photography & Videography Proficiency
  • Previous energy or construction industry experience.
  • Part 107 Remote Pilot Endorsement (current)
  • Thermographer I Certification
  • OGI Certification
  • TWIC Card (current)
  • Adobe After Effects Proficiency

The ideal candidate will also possess the following character traits:

  • Demonstrated ability to create materials that communicate, present and influence credibly and effectively.
  • Proven ability to manage multiple projects at a time with strong attention to detail.
  • Strong organization skills.
  • Excellent verbal and written communications skills.

Training Opportunities

  • Candidate will have the opportunity to apprentice and train on Arch Aerial UAS Piloting skills.
  • Cloud data management.
  • Photogrammetry.
  • Hyperspectral payloads and reporting.


Not immediately eligible for benefits. Eligible for optional benefits program effective in the 2024 calendar year if employed with the company 6 months prior to October 1st, 2023 and maintaining full-time hours. Additional details provided upon onboarding.